ph63 Privacy Policy

When you register and use ph63, we collect the personal information needed to operate your account and comply with applicable regulations in the Philippines. This includes your name, date of birth, email address, and the mobile number linked to your GCash or e-wallet account. We also collect transactional data such as deposit amounts, timestamps, and payment method references — this helps us process your funds accurately and resolve any disputes quickly. Device and session data (such asyour browser type, IP address, and operating system) is collected automatically when you access the platform. We use this technical data solely to maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect any information beyond what is necessary for these purposes, and we review our data collection practices regularly to ensure they remain proportionate.

The personal data ph63 collects is used exclusively to provide and improve the services available on the platform. Your account details allow us to verify your identity, process deposits and withdrawals in Philippine pesos, and send you important account notifications. We may use your contact information to communicate service updates, security alerts, or responses to support requests you have submitted. If you have opted in to promotional communications, we may also send you relevant offers — you can withdraw this consent at any time by contacting [email protected]. We analyse aggregated, anonymised usage data to understand how Filipino players interact with the platform so we can make it faster, more intuitive, and better suited to mobile devices. We will never use your personal data for purposes unrelated to the operation of your ph63 account without your explicit consent.

ph63 does not sell, rent, or trade your personal information to any third party under any circumstances. We share data only with the limited set of partners required to operate the platform — primarily licensed payment processors that handle GCash and other Philippine e-wallet transactions, and regulatory bodies that require disclosure under applicable Philippine law. Any third-party service provider we work with is contractually obligated to handle your data securely and to use it only for the specific purpose for which it was shared. In the event of a legal obligation, court order, or regulatory investigation, we may be required to disclose certain account information to the relevant authorities. We will notify you of any such disclosure where we are legally permitted to do so. Beyond these limited scenarios, your data stays within ph63's secure systems.

We use industry-standard encryption and secure server infrastructure to protect all personal and financial data stored on the ph63 platform. Access to player account data is restricted to authorised personnel only, and all internal access is logged and audited on a regular basis. Passwords are stored using one-way hashing algorithms so that even ph63 staff cannot view your credentials in plain text. We conduct periodic security reviews and vulnerability assessments to identify and address potential risks before they can affect players. If a data breach occurs that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine regulatory authority as required by law. We strongly recommend that you also take steps to protect your own account — use a strong, unique password and never share your login credentials with anyone.

ph63 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are kept for a minimum period as required by applicable anti-money laundering and gaming regulations. Once the retention period has expired and there is no legal basis for continued storage, your data is securely deleted or anonymised. If you request account closure, we will begin the data deletion process promptly, subject to any mandatory retention requirements that prevent immediate deletion. You may contact [email protected] at any time to ask about the specific retention period that applies to your account data. We do not retain data longer than necessary, and we review our retention schedules annually.

As a player based in the Philippines, you have the right to access the personal data ph63 holds about you and to request a copy of it at any time. You may also request that we correct any inaccurate information, or that we delete your data where there is no longer a lawful basis for us to hold it. If you believe your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the relevant Philippine data protection authority. You can exercise any of these rights by sending a written request to [email protected] — we will respond within a reasonable timeframe and will not charge a fee for standard requests. We are committed to making this process straightforward and transparent for every Filipino player on the platform. For more general questions about your account, the FAQ page covers many common topics.

ph63 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make material changes, we will post the updated policy on this page and update the effective date shown at the top. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the platform after an updated policy is posted constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact us to discuss your options. For questions about any specific clause in this policy, please reach out to [email protected] and our team will be happy to assist.